Kirikya Privacy Policy — Your Data, Your Rights

This Privacy Policy explains how kirikya ("we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the kirikya platform at kirikya.vip. It applies to all services offered by kirikya, including the website, mobile app, and any future platforms operated under the kirikya brand.

Kirikya is built for players in Bangladesh. We understand that trust is everything when it comes to online gaming, and protecting your personal data is a core part of how we earn and keep that trust. This policy is written in plain English so every player knows exactly what happens to their information.

By registering an account on kirikya, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use the kirikya platform.

Kirikya collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Mobile phone number (used for account login and payment processing)
• Payment account details — bKash, Nagad, or Rocket number (used to process deposits and withdrawals)
• Identity documents such as a national ID card or passport (required for KYC verification before first withdrawal)
• Communications you send to kirikya's support team via live chat or email

Information collected automatically:

• Device information including device type, operating system, and browser version
• IP address and approximate geographic location
• Session data including login times, pages visited, and time spent on the platform
• Betting and gaming activity including game history, bet amounts, and transaction records
• Cookie data as described in Section 6 of this policy

Kirikya uses the personal data we collect for the following purposes:

• Account management — to create and maintain your kirikya account, verify your identity, and keep your account details accurate and up to date.
• Payment processing — to process your deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Customer support — to respond to your queries, resolve disputes, and provide assistance when you contact kirikya's support team.
• Security and fraud prevention — to detect and prevent fraudulent activity, unauthorised account access, and violations of kirikya's Terms and Conditions.
• Legal compliance — to comply with applicable anti-money laundering (AML) regulations, age verification requirements, and any other legal obligations applicable to kirikya's operations.
• Platform improvement — to analyse how players use kirikya and identify areas where the platform can be improved.
• Marketing communications — to send you information about kirikya promotions, bonuses, and new games, but only if you have opted in to receive such communications.

Kirikya will not use your personal data for any purpose not listed above without first obtaining your explicit consent.

Kirikya processes your personal data on the following legal grounds:

• Contractual necessity — processing your data is necessary to fulfil our obligations to you under kirikya's Terms and Conditions, including providing gaming services and processing payments.
• Legal obligation — kirikya is required by law to collect and retain certain data for identity verification, anti-money laundering compliance, and regulatory reporting.
• Legitimate interests — kirikya has a legitimate interest in processing data to detect fraud, maintain platform security, and improve our services, provided this does not override your privacy rights.
• Consent — where kirikya processes your data for marketing communications or optional features, we do so only with your explicit consent, which you can withdraw at any time.

Kirikya does not sell, rent, or trade your personal data to third parties. We may share your data in the following limited circumstances:

• Payment processors — kirikya shares the minimum necessary data with bKash, Nagad, and Rocket to process your transactions. These providers have their own privacy policies governing how they handle your data.
• Identity verification providers — kirikya may use third-party KYC services to verify your identity documents. These providers are contractually bound to handle your data securely and only for verification purposes.
• Game providers — some games on kirikya are provided by third-party game studios. These providers may receive anonymised session data to ensure game integrity, but not your personal identifying information.
• Legal authorities — kirikya may disclose your data to law enforcement or regulatory authorities if required to do so by law, court order, or regulatory instruction.

Kirikya uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. Here is how kirikya uses cookies:

• Essential cookies — required for the platform to function. These keep you logged in during your session and remember your language and display preferences. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies — help kirikya understand how players navigate the platform so we can identify and fix issues. This data is aggregated and anonymised — it does not identify you personally.
• Preference cookies — remember your settings such as game volume, display mode, and notification preferences so you do not have to reconfigure them each visit.

Kirikya does not use advertising cookies or cross-site tracking cookies. We do not allow third-party advertising networks to place cookies on kirikya pages.

You can manage cookie settings through your browser. Note that disabling essential cookies may prevent some kirikya features from working correctly.

Kirikya retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies.

• Active accounts — your data is retained for the full duration of your kirikya account.
• Closed accounts — kirikya retains transaction records and identity verification documents for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Support communications — records of your interactions with kirikya's support team are retained for two years.
• Marketing data — if you opt out of marketing communications, kirikya will remove your contact details from marketing lists within 30 days.

Once the applicable retention period has expired, kirikya will securely delete or anonymise your personal data so it can no longer be linked to you.

As a kirikya player, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the personal data kirikya holds about you at any time.
• Right to rectification — if any of your personal data is inaccurate or incomplete, you can ask kirikya to correct it.
• Right to erasure — you can request that kirikya delete your personal data, subject to our legal retention obligations.
• Right to restrict processing — you can ask kirikya to limit how we use your data in certain circumstances.
• Right to data portability — you can request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent — where kirikya processes your data based on consent (such as for marketing), you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object — you can object to kirikya processing your data for legitimate interests purposes.

Kirikya takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it:

• All data transmitted between your device and kirikya's servers is encrypted using TLS (Transport Layer Security).
• Personal data stored on kirikya's servers is encrypted at rest using AES-256 encryption.
• Access to personal data is restricted to authorised kirikya staff who need it to perform their job functions.
• Kirikya's systems are monitored continuously for suspicious activity and potential security breaches.
• Regular security audits and penetration testing are conducted to identify and address vulnerabilities.

While kirikya takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that affects your personal data, kirikya will notify you promptly and take immediate steps to contain and remediate the breach.

You also play a role in keeping your data secure. Please use a strong, unique password for your kirikya account and do not share your login credentials with anyone.

Kirikya's platform is strictly for adults aged 18 and over. Kirikya does not knowingly collect personal data from anyone under the age of 18.

If kirikya discovers that a player is under 18, their account will be closed immediately, all winnings will be forfeited, and any deposits will be returned. Any personal data collected from an underage player will be deleted as soon as the issue is identified.

If you believe that a minor has registered on kirikya, please contact our support team at [email protected] immediately so we can investigate and take appropriate action.

The kirikya platform does not contain links to external third-party websites. All navigation on kirikya stays within the kirikya platform. This means you will not be redirected to external sites that have their own privacy policies outside of kirikya's control.

If kirikya ever introduces links to third-party resources in the future, this policy will be updated to reflect that change and to explain how your data may be affected when you visit those external sites.

Kirikya may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered players via email or an in-platform notification.

The updated policy will be published on this page with a revised "Last updated" date at the top. Your continued use of kirikya after the updated policy has been published constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically so you are always aware of how kirikya handles your personal data. If you have any concerns about a policy update, please contact our support team before continuing to use the platform.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how kirikya handles your personal data, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on the kirikya platform
• Response time: All privacy-related queries are responded to within 30 days
• Languages: English and Bengali